Question 1

What exactly does Ligasol Service GmbH do?

Accepted Answer

We provide outsourced technical and industrial services: maintenance, technical facility management, intralogistics, assembly and quality operations. Clients contract us for scopes they prefer not to staff internally, either permanently or during peaks and projects.

Question 2

In which countries do you operate?

Accepted Answer

Our operational base is Germany, and we deliver services in 11 European countries, including Austria, Switzerland, the Netherlands, Belgium, Poland, Czechia, France and Italy. Cross-border deployments are handled under a single framework agreement.

Question 3

How quickly can you mobilise a team?

Accepted Answer

For standard scopes under an existing framework agreement, mobilisation takes up to ten working days. Emergency support for existing clients is available within 24 hours through our on-call organisation.

Question 4

Which certifications and standards do you work to?

Accepted Answer

We operate a quality management system aligned with ISO 9001 principles, and our HSE practice follows DGUV regulations and client-specific requirements. Technicians hold role-relevant qualifications such as VDE, forklift and working-at-height certifications.

Question 5

How is pricing structured?

Accepted Answer

Depending on the scope, we work with hourly rate cards, fixed monthly service fees or output-based pricing. Every model includes monthly reporting so invoiced effort can be reconciled against the agreed scope.

Question 6

How do you handle data protection?

Accepted Answer

All personal data is processed in accordance with the GDPR and the German Federal Data Protection Act. Where we process data on your behalf, we conclude a data processing agreement before the engagement starts.

Question 7

Can you take over an existing service contract?

Accepted Answer

Yes. Transitions from an incumbent provider are a routine part of our work. We run a structured handover covering asset data, open findings, spare parts and staff briefings to avoid a service gap.

Frequently asked questions